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Greenfield IN South Campus NineStar Connect
NineStar Connect South Campus – Greenfield, IN
Thank you for exploring career opportunities with NineStar™ Connect. NineStar Connect is made up of dedicated employees who provide exceptional service and support to our customers. We offer our employees a meaningful work environment, a comprehensive benefits program (medical, dental, vision, retirement, and 401(k), and the fulfillment of working for a cooperative owned and managed by its members.
Our listing of available job openings can be found below. If you would like to apply for a position, please contact HR by sending an email to employment@ninestarconnect.com or send your resume to NineStar Connect, Attn: Human Resources, 2243 E. Main Street, Greenfield, IN  46140.
Maxwell IN NineStar Connect North Campus

NineStar Connect North Campus - Maxwell, IN

The NineStar application for employment is also provided for your convenience.
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
Currently, Three Open Position(s):
1.  FIBER OPTIC TECHNICIAN I
2.  SUPPORT TECHNICIAN/CSR
3.  NETWORK ADMINISTRATOR

*Scroll down for decriptions of job openings:


1.  FIBER OPTIC TECHNICIAN I:
Job Summary
This position is in the Operations Dept./Outside Plant Division (OSP).  Fiber Optic Technicians work with several types of OSP cables in varying climates. This position involves the placement, maintaining, and troubleshooting of both copper and fiber optic facilities, and using various troubleshooting / test equipment (Dynatel, OTDR, etc.) Position is subject to an On-Call rotation.
Essential Job Functions:
  • Maintains buried cable by testing and  repairing fiber optic and copper cable.
    Performs related construction tasks as required.
  • Repair and maintain aerial cable and  terminals. Install and remove aerial cable and strands, attaching  hardware, inspecting and repairing lines as needed.
  • Install protection devices at termination locations and demarcation devices (including FTTH NIDS) at subscriber  premises and prepares cabinet sites in accordance with company standards.
Knowledge, Skills, and Abilities
  • Basic knowledge of copper and fiber optic cable structure and operation.
  • Skill in operating various vehicles and construction equipment.
  • Basic knowledge of telecommunications plant operations and maintenance.
  • Skill  in reading specification sheets, staking sheets and cable records.
  • Ability  to communicate with co-workers and various business contacts in a
    professional and courteous manner.
  • Ability  to splice copper and fiber optic cables.
  • Safety Oriented
  • Follow oral and written instructions
  • Ability to work independently and make technical decisions.
  • Ability to pay close attention to detail.
  • Function as a team player.
  • Ability to lift a minimum of 60 lbs.
  • Must have Class “A” (or greater) CDL
Education and Experience:
  • High school diploma or equivalent. Intermediate level position requiring a minimum of 3 years’ experience in telecommunications plant operations, construction and/or equipment maintenance. Test, repair, and splicing schools beneficial.
Qualified applicants please forward your resume or application by Friday, February
7, 2014 to NineStar Connect, Attn: Jamie Bell, 2243 E. Main Street, Greenfield, IN 46140 (email – jbell@ninestarconnect.com)
2.  SUPPORT TECHNICIAN/CSR

NineStar Connect currently has a job opening for a hybrid position of Support Center Technician and Customer Service Rep.  Utilizing our Fiber to the Home technology, NineStar Connect currently provides, voice, data, IPTV, power, and smart grid solutions to our customers.  These, along with our other service offerings, make NineStar Connect an innovative and fast moving company.  NineStar Connect allows you to work with the latest in communications and electric technologies, while providing a fast-paced and team
centric atmosphere.

This position’s responsibilities will include processing service orders, taking bill payments, walking customer through our different services and packages for the Customer Service group.   For the Network Operations group, this position will mostly include phone based technical support across all our products and services, including phone, internet, IPTV, home security systems, and electric outage calls.

Essential job functions include:

  • An individual that is passionate and excited to provide excellent customer and technical support
  • Familiarity with multiple Operating Systems (Windows 2000, XP, Vista, 7, and 8 ).
  • Advanced understanding of common network terminology and technologies
  • Ability to troubleshoot issues using multiple platforms (Phone Based, Click-to-Chat, Remote Support, and On-Site)
  • Ability to learn new skills and technologies
  • Be capable of analyzing and troubleshooting different technologies and issues
  • Being capable of handling stressful situations
  • Working as both a team and an individual

A minimum of an Associate’s degree in Computer Science, Computer Technology, or related field; a minimum of one (1) year experience in a help desk or related position a plus; or an equivalent combination of education and experience.

NineStar Connect offers a competitive salary and benefits package,  including medical, dental, vision, retirement and 401(k).  If you would like to apply for a position, please send an email to employment@ninestarconnect.com.

3.  NETWORK ADMINISTRATOR

NineStar Connect currently has a job opening for the position of Network Administrator.  Utilizing our Fiber to the Home technology, NineStar Connect currently provides, voice, data, IPTV, power, and smart grid solutions to our customers.  These, along with our other service offerings, make NineStar Connect an innovative and fast moving company.
NineStar Connect allows you to work with the latest in communications and electric technologies, while providing a fast-paced and team centric atmosphere.

Essential job functions include:

  • Manage and Administer critical services and applications for our Network Management customers (Email, File, Print, etc.)
  • Install, Maintain, and Upgrade Server and Desktop infrastructure of our internal network (OS range from Windows Server 2003, 2008, 2008R2, and 2012, Desktop OS’s range from Windows XP, 7, and 8 ).
  • Install, Maintain, and Upgrade Server and Desktop infrastructure of our Network Management customers (OS range from Small Business Server 2003/2008, Windows Server 2003, 2008, and Windows 2000, XP, Vista, and 7)
  • Manage and Maintain Security solutions and equipment for our Network Management customers
  • Manage all network hardware and equipment, including routers, switches, and UPS for our Network Management customers
  • Administer and Maintain end user accounts, permissions, and access rights for all systems
  • Perform and Test system backups and recovery
  • Conduct research on network products, services, and standards in support of network development efforts, per our Network Management customers
  • Recommend, Schedule, and Perform network improvements, upgrades, and repairs
  • Advanced understanding of common network terminology and technologies
  • Ability to troubleshoot/resolve issues using multiple platforms (Phone Based,
    Click-to-Chat, Remote Support- WebEx, and On-Site)
  • Ability to learn new skills and technologies
  • Be capable of analyzing and troubleshooting different technologies and issues
  • Being capable of handling stressful situations
  • Working as both a team and an individual
  • Attention to detail and being organized
  • Working off-hours and weekends as required and being part of an on-call rotation schedule (This may include assisting NineStar Nerds or Network Management customers as needed)
  • Ability to troubleshoot/resolve residential networking and pc issues (NineStar Nerds)

Enhanced proficiency in two or more of the following technologies:

  • Microsoft Active Directory Services
  • Microsoft Small Business Server 2003/2008/2011
  • Microsoft Exchange Server 2007/2010/2013
  • Microsoft SharePoint Server
    2013 VMWare ESX
  • Citrix XenServer

Experience with the following technologies is considered a plus:

  • iSCSI based SAN infrastructures
  • Cisco layer 2/3 switches
  • Cisco ASA firewalls
  • Avaya IP Office phone systems

A minimum of an Associate’s degree in Computer Science, Computer Technology, or related field; a minimum of two (2) years’ experience in a Network Administrator or related position a plus; or an equivalent combination of education and experience.  MCSA, MCSE, CCA, MCITP and/or Vmware VCA, VCP certifications are a plus.

NineStar Connect offers a competitive salary and benefits package, including medical, dental, vision, retirement and 401(k).  If you would like to apply for a position, please send an email to employment@ninestarconnect.com.