New NineStar Connect Self-Help Forum
Today we at NineStar would like to introduce you to the new NineStar Connect Self-Help forums and ticketing system, which can be accessed at http://support.myninestar.net. This new site will allow for enhanced communication, resources, and trouble reporting for our members.
The Self-Help tab provides many articles, how-tos, and troubleshooting tips created by our staff. These articles provide step-by-step assistance for numerous services and solutions, examples include setting up email on an iDevice, to setting up parental controls on your NineStar provided STB.
The Submit a Request tab allows you to submit a help request if you’re unable to resolve the issue using the self-help service.
If you prefer to speak with one of our Support Technicians you can always call our 24/7 Help Desk at 317-326-4357 or 765-445-4357.