1) COLLECTION FEE (Applicable to Rates: A, B, C, GS, SYL, SL, ETS)
When it becomes necessary for a NineStar Connect employee to make a trip to a member’s premises for the purpose of collecting because of nonpayment of billing for electric service rendered, a $0.00 delinquent service fee will be charged to the member’s account and must be paid in addition to the delinquent amount and the delinquent reconnect fee before service will be restored.
2) DELINQUENT RECONNECT FEE (Applicable to Rates: A, B, C, GS, SYL, SL, ETS)
If electric service is disconnected for nonpayment and a second trip is necessary to reconnect service a charge of $80.00 must be paid before service will be restored during regular business hours except as outlined below.
If service is to be reconnected anytime after 4:00PM an overtime fee of $300.00 must be paid before service will be restored.
3) SEASONAL SERVICE (Applicable to Rates: A, SYL)
Any seasonal service other than grain dryer service will be assessed a minimum monthly charge (customer charge), and at a member’s request NineStar will reconnect service as desired for a service charge of $50.00.
4) CHARGE FOR UNPAID/RETURNED PAYMENT TRANSACTIONS (Applicable to Rates: A, B, C, GS, SYL, SL, ETS)
When a check, credit/debit card, electronic transfer, etc. received as payment of a member’s account is returned unpaid by the bank for any reason that is not the fault of NineStar the account will be considered unpaid and subject to the provisions for disconnection as specified in Rule 16 of the NineStar Connect Rules and Regulations.
Each check, credit/debit card, electronic transfer, etc. returned to the Cooperative, by the drawee institution as unpaid for any reason at the time presented for payment, will be assessed a handling charge of $30.00 and shall be charged to the member in addition to any other charges assessed by the rate schedule.