Water & Sewer

Utilities You Need from the Team You Trust

NineStar Connect’s water and wastewater division is committed to delivering fresh, safe drinking water to your tap, protecting public health, and supporting sustainable economic growth in Hancock County. And we’re doing all of it through our nonprofit cooperative—meaning our goal is to benefit you, our members, and not corporate bottom lines and shareholders. To see where services are available, view our Water & Sewer Territory Map.

Spring Lake Water Testing

On November 6-7, 2023 Peerless Midwest, a contractor for NineStar Connect conducted a 24 hour pump test on high capacity wells located west of Spring Lake.

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Keeping it All Together

NineStar’s wet utilities are another addition to the one-stop-shop our members enjoy. Built with smart growth for Hancock County in mind, our water utilities deliver reliable, cost-conscious service and allow our member homes, businesses, and schools the convenience of bundling them together with the other products  we provide.

Frequently Asked Questions

STEP 1: Login or Sign up for SmartHub HERE

STEP 2: Click on the “notifications” tab drop-down at the top and choose “manage notifications”

STEP 3: Choose “on demand” and enter a cell number or email for the Boil Water Alert and Boil Water Cancel messages.

For help call 317.326.3131 or email customerservice@ninestarconnect.com

We’re in the water and sewer business because offering well-managed infrastructure, including these important services, to underserved rural, unincorporated areas drives economic growth in the community, which is good for everyone. Our services increase land value across east central Indiana and encourage economic growth that, in turn, creates a larger tax base and decreases individual tax burdens. And, we deliver high-quality tap water, too!

Contact us at 317-323-3131.

View and download PDFs for rules, standards, and the subdivision application here.

If you need to pause or cancel your service plan, call us at 317-326-3131, or fill out our online form.

The Co-op Difference

NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.

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The Co-op Difference

NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.