Need help? We’re ready to support you.

Maybe something’s not working—or maybe you just need a little help getting set up. Browse our Resources & Troubleshooting guides for answers to frequently asked questions. You can also reach out directly by phone, start a live chat, or fill out the form below. Either way, we’re here for you, 24/7.

Available 24/7/365

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Billing or Account Question?

For questions about billing or your NineStar Connect account, please call 317-326-3131 for residential and 317-323-3081 for business sales.

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Contact Us


NineStar provides network and PC installation and repair services. Whether you want to setup and configure a PC, install a wireless router, or just ask a technical question, we’ll connect you with one of our highly-qualified technicians.

Customer Care

We’re focused on communicating with customers on multiple levels.