Co-op Difference

Members Only

NineStar Connect is a nonprofit electric, communications and water & sewer cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who serve as our owners— and they’re the same people who live in the homes, attend the schools, and work at the businesses we serve. That means our sole mission is to deliver the most dependable, cost-effective services available.

Our cooperative, and other true co-ops, are governed by these seven principles:

  1. Voluntary, Open Membership. We are open to all without gender, social, racial, political, or religious discrimination.
  2. Democratic Member Control. Every member has a vote and a voice.
  3. Member Economic Participation. Members contribute equitably to and democratically control the capital of the cooperative.
  4. Autonomy and Independence. Cooperatives are autonomous, self-help organizations controlled by their members.
  5. Education, training, and information. Cooperatives provide education and training for members so they can contribute effectively to the development of their co-op.
  6. Cooperation Among Cooperatives. Co-ops serve their members most effectively by working together.
  7. Concern for the Community. While focusing on member needs, cooperatives work for the sustainable development of their communities.
Guatamala Project

Our members give back.

Operation Round Up is a voluntary fundraising program that lets our members donate spare change on their monthly bills to help those in need in our community. The difference goes into a special fund administered by the NineStar ORU Advisory Board. The Board then distributes the money back into the community – to the places that need it most.

We serve our community.

NineStar Connect is a cooperative, meaning that we are owned by the customers we serve – which in NineStar’s case, is the citizens of our community. As a cooperative, concern for the community is one of our core principles. Each year, on a dedicated day in October, our employees work with different nonprofit organizations on projects that seemed too large or may have been put off because of lack of human or financial resources. Last year, we completed work for nine different nonprofit organization, all on the same day!

Eric & Amy’s Story

Meet Eric and Amy, who purposefully built their dream home in NineStar’s territory.

The reason: They wanted to live in the country, where they could have a big yard for their children and a garden, but they also needed high-speed internet connectivity for Eric’s business and Amy’s blog.

The couple knew about NineStar’s expertise in offering high-speed internet service to rural areas and that’s the reason they moved into our neighborhood and became our members.

NineStar in the Community

Hancock Lunch
Hancock Health Lunch Donation

As we all know, our frontline workers have been at the forefront of the COVID-19 pandemic. To show our gratitude and appreciation, we wanted to provide lunch to workers at Hancock Health. On May 28, we presented them with lunch from Chicago’s Pizza. Thank you, again for all you do for our community!  

Power Moves
Mt. Vernon Power Moves Rebate Check

NineStar was honored to be at the Mt. Vernon Community School board meeting on May 15 to present a check for over $41,000. The money was made possible through Wabash Valley Power Alliance’s energy efficiency program, Power Moves. NineStar, which worked with Mt. Vernon to replace old lighting in their facilities with updated, more energy efficient alternatives. Presenting the check (far right) is NineStar energy advisor Matt Strahl.  

Accepting the check (left to right) is MV Superintendent Dr. Jack Parker and MV School Board President Kellie Freeman.