SmartHub is NineStar Connect’s free online bill payment system for both Electric and Communication customers. If you previously used E-Bill for communications and SmartHub for electric, our former payment systems, you can access the Multi-Industry SmartHub using the same login and password on file. If you are new to paying your bill online, you will need to create a SmartHub account.
NOTE: If you have the E-Bill or Electric SmartHub saved in your favorites you will need to replace that link with the new SmartHub website address.
All users must enter a passphrase the FIRST time they join SmartHub. Payments cannot be made without this information.
No registration is required. Just use your billing account number and your last name to pay your bill quickly and easily. Please note that Pay Now only allows you to pay your bill. Unlike the full SmartHub site, you cannot view your usage, report an outage or if you are a dual customer, view or pay both your Electric or Communication bills at the same time.