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Lifeline Program

Lifeline Assistance Program

In order to increase the availability of telecommunication and broadband services to all consumers in its ILEC serving area, NineStar Connect and NineStar Communications offers a low-income assistance program: Lifeline Assistance. Any subscriber who meets the low-income eligibility criteria and lives within the NineStar Connect and NineStar Communications service area are eligible for participation in this program. This program provides a flat rate discount of $7.25 monthly discount for voice-only service or $9.25 monthly discount for broadband service.

To participate in the program, consumers must have an income that is at or below 135% of the federal poverty guidelines or participate in a qualifying state, or Tribal assistance program:

  • Medicaid
  • Supplemental Nutrition Assistance Program (Food Stamps or SNAP)
  • Supplementary Security Income (SSI)
  • Federal public housing assistance or Section 8 (a Federal Housing Assistance program administered by the Department of Urban Development)
  • Veterans Pension and Survivors Benefit Programs

2020 Federal Poverty Guidelines – 135%
Household Size 48 Contiguous States and D.C.
(annual household income before tax)
1 $17,226.00
2 $23,274.00
3 $29,322.00
4 $35,370.00
More than 4 *For each additional person, add $6,048.00

All lifeline customers must re-certify their eligibility each year. For information on service assistance eligibility, and application procedures, please contact our office at, 317.326.3131. Visit FCC website for more information.