Check Your IP Address

What is an IP address?

An IP address is a series of numbers assigned to your computer to identify it on a network. This IP address could be assigned by our equipment, when you are connected directly to us, or if you have a wireless router, it would likely be assigned by that router.

To find your IP address,

If you IP starts with
192.168You are most likely behind a router. Further testing should take place when connected directly to the line coming in.
172.You are most likely connected directly to our fiber service.
169.254Your computer is not getting an IP address, and Windows is automatically choosing one. Try rebooting your router and the computer and check again to see if your computer gets a valid IP address.
10.0.0You are likely connected directly to one of our modems or wireless routers, or possibly a third party router.
10.x.x.x, not resembling aboveYou are likely connected to a video port instead of an internet port.

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We’re available to our members! If you need help with any of your NineStar Connect services, use the link below to get in touch.

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