Peak Time Savings FAQ’s

The Peak Time Savings program is an optional program that can save you even more money on your electric bill depending on the time of day of your electric use. It monitors when your electric use occurs and applies different rates based on whether you’re using energy during on-peak or off-peak hours.

Check out these frequently asked questions below.

Peak Time Savings FAQ’s:

Q: What is the difference between Peak Time Savings and Real Time Pricing?

A: Both programs are time-based rates.  The charge for electricity is higher during the on-peak hours.  The on-peak hours for both rates are 4pm-8pm M-F.  The Peak Time Savings rate has a much larger difference in the energy rates between the on-peak and off-peak hours.  Members that make the effort to move energy usage away from the on-peak hours can increase their savings on energy costs.

Q: What are the on-peak times?

A: 4:00 p.m. – 8:00 p.m. Monday through Friday

Q: What about holidays and weekends?

A: The on-peak rates do not apply to holidays and weekends. All electricity used on these days is charged at the lower off-peak rate.

Q: What is the price difference between on-peak and off-peak?

A: The on-peak electric rate is 0.34084 cents per kilowatthour and the off-peak rate is 0.07423 cents per kilowatthour.

Q: How can I benefit from Peak Time Savings rates?

A: By shifting your use of electricity to off-peak hours, you could reduce your energy costs by as much as 10 to 30 percent.

Q: Is there a possibility that my bill will go up on Peak Time Savings rate?

A: Yes, it is possible that your bill might increase with the Peak Time Savings rate. This will depend on the amount of electricity that you currently use in the on-peak hours and how much of that electrical usage can be moved outside the on-peak hours. Whether or not you will be able to save money with the Peak Time Savings rate, depends primarily on you.

Q: Will I need a new meter?

A: No. NineStar has installed Tantalus AMI service meters at all locations. These meters make the implementation of time-based rates possible. They also make it possible for NineStar members to monitor and track their use of electricity.

Q: Can I still use appliances and equipment whenever I want?

A: Yes, but you will be charged more during on-peak hours.

Q: What if I’m not saving money on the Peak Time Saving rate?

A: Being on the Peak Time Savings rate is voluntary. It will be your decision as to whether or not you would like to try the Peak Time Savings rate. Should you decide to try the Peak Time Savings rate and find that it is not saving you money or for some other reason, you’d like to switch back to the Real Time Pricing rate, you may do so without penalty.

Q: Is there a charge to enroll in the Peak Time Savings rate program?

A: No.

Q: How do I sign-up for the Peak Time Savings rate program?

A: You can sign-up for the rate program by simply calling one of our Residential Service Consultants at 317-326-3131.

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