Problems Connecting a Device to WIFI

Smart TV

  1. Unplug Smart TV from power.
  2. Plug Smart TV back in.
  3. Wait till Smart TV boots
  4. Test connection (if still no connection move to step 5)
  5. Check if other devices in your home have a WIFI connection (if they do, but Smart TV still does not)
  6. Factory reset smart TV and/or call the Tv’s manufacture, ie. Samsung, LG, Sony.

Roku/Fire Stick

  1. Unplug Roku/Fire Stick
  2. Plug back in
  3. Wait Till Roku/ Fire stick boots up
  4. Test connection (if still no connection move to step 5)
  5. Check if other devices in your home have a WIFI connection (if they do, but Roku/Fire Stick still do not.
  6. Contact manufacture of Roku or Amazon for Fire Stick

PC’s and Laptops

  1. Check if other devices in your home have a WIFI connection ( if they do, and the PC/Laptop still does not move on to step 2)

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