Upcoming Webmail/Email Changes

Ross Ferson

Tonight we will begin the migration at 9:00pm EST. In order to make these changes, NineStar will be moving existing email and settings over to the new platform. You can, however, continue to send and receive email as always.

On the morning of January 11th, you can access the upgraded webmail platform by logging into webmail at

As noted you will need to log in with your full email address and password. If you are using a mail client here are the steps to update your email login. customers: customers:

If you use an email client (Outlook, MacMail, Thunderbird, etc), please ensure that the username and email address fields contain your full email address (i.e. Use the links above to ensure all other settings match if you have any issues sending or receiving. This applies to devices including PCs, laptops, tablets & smartphone. After the conversion, using just your userID (for example, “myemail”) in this field will not allow you to log in. You may see a few duplicate emails as a result of the upgrade; if you do, you can simply delete these emails.

NOTE: We will never ask you for personal information or your email password!

We hope you enjoy using the upgraded Webmail platform. Please call toll free 317-326-4357 if you have any questions.

Sincerely, NineStar Support Team

Chat with Ninestar

NineStar Connect Chat