Electric
Serving 20,000
Saving energy is just one good reason to go green. With a little help from the Power Moves energy efficiency programs, you can find the resources you need to make your home more energy efficient and comfortable, from home improvement projects to cash rebates.
Read our Electric Service Guide to learn about our requirements for starting electrical service including the application process, fees, temporary units, meter base, and meter pedestal information. Can’t find what you need? Give us a call at 317-326-3131 or email operations@ninestarconnect.com.
Outage Map
Check below to view all current electric outages.
Frequently Asked Questions
If your power goes out, first check to see if your neighbor’s power is out, too, or if the problem is isolated to your home or business. If it’s only affecting you, check your circuit breakers. If you continue to have trouble, call our 24/7 line at 317-326-3131 opt. 9.
You can view our outage map HERE.
Real Time Pricing is the time-based rate for Residential and General Service electric rates. The time-based rate defines on-peak, off-peak and the new super off-peak hours. The charge for electricity is higher during on-peak hours than it is during off-peak or super off-peak hours. NineStar on-peak hours will now be 5pm-8pm Monday – Friday.
Check out these frequently asked questions to learn more.
The Peak Time Savings program is an optional program that can save you even more money on your electric bill depending on the time of day of your electric use. It monitors when your electric use occurs and applies different rates based on whether you’re using energy during on-peak or off-peak hours.
Check out these frequently asked questions to learn more.
To get services started, please fill out our online form. A Residential Service Consultant will contact you to complete your setup.
If you need to pause or cancel your service plan, call us at 317-326-3131, or fill out our online form.
A Power Cost Adjustment (PCA) is an adjustment made to your electric bill each month to reflect fluctuations in the true cost of power purchased from NineStar’s provider, Wabash Valley Power. The fluctuation is largely caused by changes in the cost of fuel for generation.
To view all of our requirements for starting brand new electric service, check out our Electric Service Guide!
The Energy Assistance Program (EAP) can help you pay your heat and electric bills! EAP provides a one-time annual benefit that can assist you with the high cost of home energy and can help if you are disconnected or are about to get disconnected . An EAP benefit will not cover all your annual heating and electric costs, so you should continue to pay your bills regularly. These benefits are paid directly to the utility vendor to help cover your heating and electric costs. If your utilities are included in rent, you may still qualify for EAP.
To learn more CLICK HERE.
You can sell your extra generated energy to Wabash Valley Power Alliance. To learn more CLICK HERE.
The Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.
Learn MoreThe Co-op Difference
NineStar Connect is a nonprofit electric and communications cooperative, so we don’t sell to customers or work for shareholders. Instead, we have members who are actually our owners.